Personal Load Assistant is our premium human-powered service that works alongside our industry-leading load board technology. When you need loads that require special attention or can’t find exactly what you’re looking for through our advance search tools, our bilingual specialist personally hunt for perfect matches and email them directly to you.
How does it work?
Contact us at 877-875-5301 (8am – 5pm M-F EST) or email support@123loadboard.com with your specific requirements. Our trained specialists use our proprietary technology and extensive database to find loads that match your exact criteria: route, rate, equipment type, dates, and preferences. We then send matching loads directly to your email, and if you’re on the phone with us, we can even connect you directly to the broker to book immediately.
Who can use Personal Load Assistant?
This premium service is included free with all paid memberships (Standard, Premium, and Premium Plus). It's the perfect complement to our self-service tools when you need that personal touch or specialized assistance.
What makes this different from regular load searching?
While our load board gives you powerful self-service tools, Personal Load Assistant adds human expertise to our technology. Our specialists know the market, understand carrier needs, and can identify opportunities that automated searches might miss. It's like having a personal dispatcher who knows your business.
¿Hablas español?
¡Sí! Nuestro equipo bilingüe brinda soporte completo tanto en inglés como en español, asegurando una comunicación clara para todos nuestros transportistas.