How do I put my account on hold? January 11, 2020 13:39 Updated To speak to a representative regarding extending your trial period, moving your next billing date, putting your account on hold or unsubscribing, please contact us. To submit a formal request to unsubscribe, please submit the unsubscribe assistant. Related articles How can I change my membership plan or unsubscribe? If I don’t use my account, will it automatically end? Are there any fees to downgrade or unsubscribe? What are your customer service hours? Will I receive a receipt in the mail each month?