Yes, the files you upload are stored securely. Please review the details below for more information on what we do to ensure Document Manager data is secure.
Technology
Industry-best data security
We use the same technology as all major banks to keep your account information safe. For data security, we use encryption at rest.
Any files you upload are stored securely on Microsoft Azure Cloud in Central US.
Continuous Backups
Document Manager data is backed up multiple times a day on secure, access-controlled and locally redundant storage. In the unlikely event of a data loss, your information will be fully restorable. Backups are kept for 30 days.
Notes:
- Access to the files requires secure API keys and SSL connections.
- Documents travel only over secure SSL connections between our internal services as well.
- Access to documents is restricted to key employees only.
Here are some reference links about Microsoft Azure:
- Azure Datacenter security overview (Microsoft.com)
- Azure - Trust your cloud (Microsoft.com)
- Azure compliance (Microsoft.com)
Process
Protecting client data with strict internal processes
New product features go through a security review process by our security team. Additionally, code is audited with automated static analysis software, tested and manually peer-reviewed prior to being deployed to production.
People
Ensuring secure conduct of our team members
Confidentiality & Code of Conduct
All employees are bound by signed confidentiality agreements and are required to read and acknowledge our code of conduct with regard to client data security and access.
Background Checks
We conduct background checks prior to employment for all employees. We also take all employees through a rigorous interview process, including multiple reference checks.