Why can't I delete messages? October 04, 2021 13:55 To ensure data quality and to keep a record of all conversations, messages cannot be deleted. Related articles How can I download the IFTA report? How can I tag a carrier as onboarded? How to send an instant message on 123Loadboard? How do I know if my message was read? How do I find Hotshot, Cargo Van, Straight Truck and LTL loads?