We're sorry to hear that you wish to unsubscribe. Is there anything we can help you with to make you change your mind? If you are still in your trial period and would like more free time, let us know and we'll gladly move your next billing.
If you are looking to change your membership plan, you can upgrade from within your account and select either of the following plans. To see a complete comparison, please visit our pricing page.
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Standard plan ($39/month)
- Search loads and access basic features.
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Premium plan ($59/month)
- All options in the Standard Plan AND you get mileage, routing/driving directions, instant load/truck matching, and credit scores (including credit ratings and days-to-pay).
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Premium Plus plan ($79/month)
- All options in the Premium Plan AND you get Rate Check and Enhanced PC*Miler mileage add-ons.
If you are looking to unsubscribe from our services, you can do so at any time using the unsubscribe assistant.
Please note that the steps to unsubscribe vary depending on how you signed up or who your subscription is billed through.
For purchases made on our website or with our sales team, unsubscribing will revert your account to our Free Basic (ie. Free guest user) Membership after any remaining paid time runs out. Also at that time, your credit card will be removed from our system so that you no longer get charged.
If you signed up using an Apple device, your subscription is billed and managed through iTunes. Learn more.
Get the help you need
If there’s anything we can help you with, or if you’d like to talk to us before you go, please e-mail our Customer Support Team.
Need more time to evaluate our services
To extend your trial period, send us an e-mail or call us. Use this extra time to see why our load board is used by thousands every day.
Find Loads (Help video)
Step-by-step load board training guide to find the best truck loads for owner-operators.
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How to manage my subscription purchased through your website or sales team?
If there’s anything we can help you with, or if you’d like to talk to us before you go, please e-mail our Customer Support Team.
Depending on how you are being billed and whether you signed up through our website or sales team, speak to a representative regarding extending your trial period, moving your next billing date, putting your account on hold or unsubscribing, call 877-875-5301 (8am-6pm M-F EST).
To submit a formal request to unsubscribe, please submit the unsubscribe assistant. Note that if you signed up using an Apple device, your subscription is billed and managed through iTunes. Learn more.
The form to unsubscribe highlights as a reminder to you, all the features that are included in your account and provides us with your constructive feedback in order to assist us into improving our services, as well as making your request formal.
Upon submitting the unsubscribe form…
a) You will be provided with a ticket number confirming your request;
b) Your account’s automated billing will be immediately suspended;
c) Your billing details will be fully removed from our system upon the expiration date of your prepaid -or- in trial billing cycle; and
d) Your account will remain active until the end of your billing cycle.
Need more time to evaluate our services?
Send us an e-mail and we’ll be glad to help. We’re sure this extra time will show you why our load board was voted the best freight matching website for your dollar.